How to Run Your Retail Business in Style: Part 2

How to Run Your Retail Business in Style: Part 2

Retailers can access multiple channels with one cloud-based platform by using Netsuite?s?OnSite POS and the Retail Management Suite. NetSuite offers retailers a highly accessible, cloud-based, and integrated platform with a combination of POS, CRM, accounting, and eCommerce features. Retailers can, with a single platform, enable a unified customer experience, boost sales, and enhance their brand.?

In our first blog on this topic, Part 1, we discussed how NetSuite aids retailers by streamlining retail businesses and providing retailers with many features to enhance their business processes. We mentioned that the NetSuite Retail Management Suite helps retailers develop a better relationship with customers, allows eCommerce integration by letting retailers add a fully integrated website, and makes POS (point of sale) systems work flawlessly to benefit the retail company. Here are some more benefits that the NetSuite Retail Management Suite can provide:

Automated Marketing and Improved Merchandising

Wouldn?t you be able to serve your customers more efficiently if you could deliver orders at a faster pace? When processes are streamlined well enough, you can help clear operational bottlenecks, which will lead to better customer service.

Using the NetSuite Multi-Channel Retail Management Suite, you can calculate inventory re-order points automatically, keep tabs on stock and inventory levels (down to individual items and locations), improve cross-selling by using the automated product recommendation system (which is based on customer behavior and purchase trends), use the automated email feature to email shoppers when they abandon shopping carts (in your integrated e-commerce store), use automated drip-email campaigns to unleash the power of email marketing, and also use a follow-up email system with integrated coupons intended to encourage customers to come back to your shop.

What Happens Where? Now, You?ll Know

Businesses are run more efficiently when information is automated, rather than manually entered by employees. The NetSuite Multi-Channel RMS (Retail Management Suite) allows you to view all of your data, from each department, with ease. For example, you?d have access to the data flow between your website, warehouse, accounting department, and shipping and handling department. Real-time visibility of this data, as your business functions, can enable you to make quick and wise decisions. Business intelligence gives you, the retailer, a competitive edge.

Metrics Give You Power

Metrics are important for all businesses; retail companies are no exception. For retailers, key metrics are vital. Using such metrics, retailers can take corrective actions, improve processes, adjust marketing, understand customer behavior, and much more. NetSuite RMS is a system that makes all of that much easier to accomplish.?? As such, you?ll have access to business intelligence, dashboard analytics, Key Performance Indicators (KPI), reports (complete with graphics and snapshots), KPI scorecards, and plenty of other business data that you?ll need to run your business successfully.

NetSuite helps retailers enhance their business processes. Whether your company needs help with reporting, marketing, accounting, metrics, or almost any other function, NetSuite Retail Management Suite can offer tools to help.

Would you like to see Netsuite?in action? Let us know and we?ll be more than happy to show you a demo?of how it can work for your business. Please feel free to comment or contact us?for more information.?

To learn more or get started with Cloud Computing, visit the Sererra web site at www.sererra.com. Connect with Sererra on LinkedIn, Facebook, Twitter, or YouTube.

Source: http://insights.sererra.com/blog/bid/133878/How-to-Run-Your-Retail-Business-in-Style-Part-2

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